Fortune 500 companies rely on Customer Solutions Online (CSO)
Many Fortune 500 companies rely on CSO to transform and dramatically cut costs of daily operations. CSO creates efficiencies and delivers quality with its diverse suite of products featuring workflow, dashboards, data mining, reporting, and analytics. We introduce our clients to their own business intelligence with our custom business solutions, allowing them to understand existing inefficiencies and identify costly bottlenecks. CSO Systems add value by transforming expensive processes, reducing processing time, and most significantly, reducing business expense.


A necessity for managing business
Our clients tell us that CSO Systems are not a luxury, but a necessity for managing their business. CSO’s software includes workflow and metrics to track KPIs on a daily and real-time basis. CSO's portfolio includes more than 25 industry modules that connect easily to most existing systems. With our team of advanced technologists and subject matter experts, CSO quickly brings the resources for fast deployment that includes custom development.

 

CSO incorporates industry knowledge and expertise into its systems, platforms, and consulting in the following areas:


Financial Services
Underwriting; Asset and Portfolio Management; Distressed Asset Management; Loan Modifications; Compliance Rules and Audit; Collections Prioritization; and Legal Account Collections


Sales and Marketing
Account Penetration and Conversion; Data Collection and benchmarking; Sales Pipeline Analysis and Action Planning; Product Trend Analysis


Pharmaceutical and Biotech
Marketing Materials with FDA Compliance; A and P Order Management Systems with Workflow; Formulary Collections; Business Planning Tools


Non Profit through CSO Encore and Bid2Give
Bid 2 Give Online Auction; Advancement Suite; Event Planning; Entertainment and Event Production; Fundraising Expertise


Education and Student Loans
Online Applications; Advancement and Fundraising Suite; Housing and Course Assignments, Financial Aid and Student Loan Tracking; Student Loan Account Collections

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